01

Route enquiries

Ask about a route before you reserve a place

Write to us with the program and the departure date you are considering. One reply covers availability, the group count on that date, and the booking terms.

What to include

  • The route name and the city you would travel from.
  • How many travellers, and whether you need a single room.
  • Any date range, so we can check the 4-person minimum to operate.

Groups are capped at 12 travellers. Rates are quoted per person, double occupancy, with city tax and the single supplement listed separately so nothing arrives as a surprise.

03 / Enquiry

Ask about a route, a date, or a district

Send the details below and a named guide replies within one working day with availability, the price per person in double occupancy, and the terms that apply to that departure.

04 / Booking terms

Terms worth reading before you reserve

Four points decide whether a place is held. Each is written with the exact window we apply, so nothing depends on interpretation later.

Deposit and balance
A 30% deposit holds your place on a route. The balance is due 21 days before departure. Prices are per person, double occupancy, with city tax included and the single supplement stated on each program page.
Cancellation windows
Cancel 30 or more days before departure and the deposit converts into a credit valid for 12 months. Between 29 and 15 days, 50% of the total is retained. Inside 14 days the full amount is retained.
Passports and visas
Every traveller needs a passport valid for at least three months beyond the return date. Visa requirements depend on your citizenship and are your responsibility; we send the current entry list with your confirmation.
Insurance and group size
Medical and repatriation cover is required for the whole route. Groups run with a maximum of 12 and a minimum of 4; if the minimum is not met we offer an alternative date or a full refund.